New Delhi

Open Positions

1st Level Support

Customer Support, New Delhi

Taboola is looking to hire a dedicated, service-oriented Customer Support Representative to provide top­-of­-the-­line service to its internal and external clients. You will serve as the first point of contact for Taboola’s clients, gathering information via email, to either solve an issue or escalate to the technical support team. If you have excellent communication skills, a “client comes first” attitude, and aren’t afraid to learn some new technology, then this is a great opportunity to get a foot in the door at one of the internet’s fastest growing companies.
 
Responsibilities

  • Serve as the first point of contact for Taboola’s clients.
  • Timely response to incoming customer support inquiries via email and support ticketing system.
  • Communicate urgent technical issues internally and externally.
  • Troubleshoot technical issues and escalate issues internally as needed.

 
Requirements

  • Excellent communication skills in English,­ both verbal and written.
  • Strong multitasking, prioritization skills, and attention to detail.
  • A motivated team player with positive attitude and the ability accept and give productive feedback.
  • Ability to stay calm and maintain performance when under pressure.
  • Computer skills – experience working on Mac and PC.
  • The will and ability to work in a fast-­paced, ever-­evolving environment and learn, learn, learn!
  • B.S. or B.A. We will also consider current students who are able to meet the scheduling demands.

 

Apply

Online Content Editor - India

Content Policy, New Delhi

Online Content Editor - India
Read something interesting online today? There's a good chance it reached you because of our technology.
Taboola is the world's leading content discovery platform, serving 360B recommendations to over 1B unique visitors each month on the web's most innovative publisher sites, including NBC, USA Today, The Weather Channel, Tribune and Fox Sports.
Taboola recently announced a partnership with ZTE, a smartphone manufacturer, to create a new feature that will display recommended links on their phones.
We are hiring a freelance editor to focus on content intended for our India market. In this assignment, you will be responsible for reviewing news, and articles, and selecting items to include in the news feed offered to end users.
You must be well-versed in the Indian realm of news, entertainment, politics, and popular culture, preferably an experienced journalist or editor from a digital media organization that focuses on a largely Indian audience.
The editor/reviewer will be responsible for selecting articles to ensure news feed offered to end users complies with the following guidelines:

  • Content policy
  • Legal requirements
  • Recency
  • Relevance
  • Variety
  • Vertical/category diversity
  • Diversity of sources

To qualify, you must be:

  • Technologically savvy
  • Able to work independently, with clear goals but little supervision
  • Bilingual, English and Hindi
  • Deep familiarity with culture and current affairs in India

The position is a FULL TIME freelance position for a period of 6 months initially with the option of extension.
Must submit your CV in English for consideration
 

Apply